Testimonials

Sharon was awesome! Her knowledge of law, technology & her experience in the telecom industry make her an invaluable resource. I highly recommend this course to anyone wanting to understand the competitive telecommunications environment!       (David Gantt – Nortel Networks – Richardson, TX)

Sharon was a wonderful speaker and instructor! She’s very knowledgeable and gives an excellent presentation. Her examples and analogies were so good – I could visualize what she was explaining. (Rochelle Richardson – AT&T – Alpharetta, GA)

Sharon was informative and entertaining.   She kept it interesting.   Very good course! All tax and legal advisory associates should take this course. (Matthew Wills – Arthur Andersen – St. Charles, IL)

I would recommend this course to any marketing personnel. It starts with customer needs and helps attendees understand the telecom products that meet those needs. You walk out understanding how the products work and what to recommend to your clients. (Jason Kurtz – Arthur Anderson – Denver, CO)

Everyone in my company should attend this course. I will drive to make that happen. (David Ray –Sprint PCS – Kansas City, MO)

Sharon is a great instructor! She did a good job of putting technical terminology and systems in layman’s terms. (Mark Hitpas –SBC Communications – Lisle, IL)

Sharon brought an outstanding perspective, with a good mix of regulatory, legal technical and operational experience. (Robert Neal – AT&T – Alpharetta, GA)

Sharon Black is very knowledgeable, personable, & provided a good balance between technical & non-technical.” (Margaret Ward, Finance Mgr. – BellSouth Business Systems – Atlanta, GA)

Sharon is extremely knowledgeable and presented the information at the right flow and level for the audience.       She encouraged interaction with the attendees and made the experience both valuable and fun.       (Ken Schmidt – State Farm Insurance – Bloomington, IL)

This course was very beneficial to me.   The instructor, Sharon Black, made the course material quite interesting. She gave us a broad overview of telecommunications, yet still was able to give us “real life” examples of specific telephony systems from her own experiences. She was very informative and answered questions enthusiastically. She showed us how exciting this field has become. (Charlie Fetters – Qwest Communications – Denver, CO)

Sharon Black is a pretty impressive lady!       She has a lot of good information and an excellent presentation style. (Alexis Pate – Lucent Technologies – St. Louis, MO)

Great instructor, great presentation materials, great learning pace! (Darren Bihms – J.D Edwards – Denver, CO)

Great instructor! Great class! (Bob Yervasi – J.C. Penney – Richardson, TX)

I’ll recommend this course to my boss and the others in our department. The level of the technical information was perfect for a non-technical person!   (Cynthia Jackson – MCI – Dallas, TX)

The information was very helpful.       Most conversations in the office deal with a lot of information covered in this class. In the past, I didn’t really know what most of the conversations were about. Now I will! Thank you. David Garcia – SBC Services – Richardson, TX)

Sharon is an excellent, knowledgeable instructor.       Excellent materials!       Our whole home office team should attend. (Liz Martinez – Qwest – Denver, CO)

Sharon Black did a great job utilizing personal experiences and simple examples to reinforce/explain the material in the text.   (Ron Van Dzura – Qwest – Denver, CO)

Sharon is extremely knowledgeable, has a broad background and perspective and is a great communicator! Fabulous speaker and instructor! (Christy S. Dennis – AT&T – Alpharetta, GA)

Sharon provides good definitions of terms such as “broadband.” She steps back from terms and goes through real-life examples.   (Mark Spence – Arthur Anderson – Denver, CO)

Thanks! Excellent course! Very helpful! Sharon is a great instructor.   (Sheri Alcala – Carrier Access – Denver, CO)

Ms. Black is a very effective facilitator! Her knowledge and multi-level understanding of the telecommunications industry were helpful in presenting the material in an interesting way. (Bridgett Calia – Birch Telecom – Kansas City, MO)

I wish Sharon had been my physics, algebra, calculus, or chemistry professor. She could make any subject more enjoyable! (Darci McLain Herndon – TRA – Kansas City, MO)

Sharon is a well-educated instructor.       The material is well-covered and put in terms that are understandable. (Shari Daly – Sprint PCS – Kansas City, MO)

Great overview!  Really tied everything together for me – a newcomer to the telecom industry. Sharon is an outstanding instructor!  (Donna Kilburn – Raviant Networks – Kansas City, MI)

I enjoyed the class! Sharon provided a very helpful broad brush approach to the telecommunications industry. (Mark Soltes – US West – Denver, CO)

Sharon raises the bar at telecom events.  Well done! (Steve Riedel – AT&T – Somerset, NJ

I particularly enjoyed to the legal portion of the class!   (Tina Swingler – State Farm Insurance – Bloomington, IL)

Very informative!   (Cory Lemons – Nortel – Dallas, TX)

This course provided much more detail than other courses. Sharon has great knowledge. (Gayle Parelli – Nortel – Dallas, TX)

This course exceeded my expectations and I will recommend this course to others in our company!   (Horacio Reyna  – Dallas, TX)

Sharon is extremely knowledgeable!   Great course!   (Patricia White – Citizens Communications – Dallas, TX)

I liked the structure of the course!    (Greg Gullo – Arthur Anderson – Dallas, TX)

I’m new to the company – and found this very helpful! I will pass on my good experience to my colleagues.   (Martha K. Williams – Alcatel Network Systems – Dallas, TX)

I have attended numerous telecom courses and events — and Sharon’s presentation exceeded the others! It was extremely interesting and very complete. (Bill Atkinson – Alcatel US Inc. – Richardson, TX)

Great content! (Ken Boutwell – AT&T – Somerset, NJ)

Sharon provides excellent presentation and facilitation! (Lorraine Russo – AT&T – Somerset, NJ

Excellent class! Ms. Black is so knowledgeable. The course totally exceeded my expectations. (Stan Polson – AT&T– Alpharetta, GA)

Sharon did an excellent job in teaching this course. Her examples were very helpful to me in gaining understanding. (Sue Copeland – AT&T – Alpharetta, GA

This course was much better than most. Very detailed. (Carolyn Draper – AT&T – Alpharetta, GA)

The information was very detailed.    Sharon made most of her examples about AT&T – which made the presentation more interesting.   Much better class than most.       (Vernetha Halls – AT&T – Alpharetta, GA)

The course was much better than most because of Sharon’s knowledge and experience. (Theresa Henderson – AT&T – Alpharetta, GA)

Sharon is a great instructor!       Exceeds others in knowledge and materials provided (Darlene Hogan – AT&T – Alpharetta, GA)

Much better than most classes because of the depth and breadth of the classroom presentations. (Dickie Purser – AT&T – Alpharetta, GA)

Great information! Much better than most. (Chris Weekly – AT&T – Alpharetta, GA)

Sharon Black and this class exceeded my expectations.   Thank you!  (Allen Cohen – US West – Denver, CO)

Sharon Black is very knowledgeable and I liked how she related technologies to our personal experience.  (Patty Lucy – US West – Denver, CO)

An extremely worthwhile course!   (Steve Strandberg – US West – Denver, CO)

Sharon knew her stuff and was very informative. Great class.       Not too basic or too advanced. (Tara Warehime – US West – Denver, CO)

Sharon did an excellent job in teaching this course. (Gregory Nicholson – Lucent Technologies – St. Louis, MO)

Wow! What a lady Sharon is!  (Ann Finnegan – Qwest Communications – Denver, CO – Jan. 18-19, 2001.)

Sharon was very knowledgeable … the course just rolled off her tongue. It exceeded my expectations.  (Brandy Trover – Cisco Systems – Denver, CO – Jan. 18-19, 2001.)

Great straightforward approach.   (Skip Picciano – ADC – Denver, CO – Jan. 18-19, 2001.)

Sharon Black is great – extremely knowledgeable and easy to listen to. Good real world experiences.   (Anonymous – Denver, CO – Jan. 18-19, 2001.)

Well-prepared program with an informed instructor.    (Herman Lynch, Jr. – Dukenet Communications– Kansas City, MO)

This exceeded my expectations because of Sharon’s presentation style, course content and delivery. (B.J. Johnson – Raviant Networks – Kansas City, MO – Feb. 1-2, 2001.)

Excellent instructor!  (Valerie McKay – Sprint PCS – Kansas City, MO – Feb. 1-2, 2001.)

Great speaker and leader! Very informative. (Karen E. Turner –Sprint PCS – Kansas City, MO – Feb. 1-2, 2001.)

Detail was fantastic! Sharon gave many personal examples to drive points home. I really enjoyed her presentation style and her knowledge is impressive. Any student that needs a basic understanding of telephone systems should attend. (Tim Kramme, Regional Tech Specialist – State Farm Insurance – Lisle, IL – Feb. 15-16, 2001.)

Great instructor! (Karen Becker – Arthur Andersen – St. Charles, IL – March 22-23, 2001.)

All of my staff should attend.   (Michelle Bruechner – Arthur Andersen – St. Charles, IL – March 22-23, 2001.)

The course was extremely interesting and informative. Sharon is an excellent instructor and uses real-life examples to help explain complicated subject matter. (Natalie Cox – Arthur Andersen – St. Charles, IL – March 22-23, 2001.)

Sharon is very knowledgeable and obviously works with these topics every day!  (Ed Kraft – Arthur Andersen – St. Charles, IL – March 22-23, 2001.)

This course was better than most – because of the instructor (Sharon). (Katie Martin – Arthur Andersen – St. Charles, IL – March 22-23, 2001.)

This was interesting from beginning to end! At other courses/events, I have fought to stay awake – but here — every section was very interesting. (Mike Pacovsky – Arthur Andersen – St. Charles, IL – March 22-23, 2001.)

This course was better than others because of the experience in telecommunications that Sharon has.   Very thorough!   (Beth Romito – Arthur Andersen – St. Charles, IL – March 22-23, 2001.)

Sharon is very knowledgeable (an expert).   One of the best classes I have been to.       (Heath Sampson – Arthur Andersen – St. Charles, IL – March 22-23, 2001.)

Thank you! I enjoyed the course.  (Jessica Solis – Arthur Andersen – St. Charles, IL – March 22-23, 2001.)

Sharon has amazing breadth and depth in the topics and offered excellent examples and stories! (Anonymous – Arthur Andersen – St. Charles, IL)

Sharon was outstanding! The material was first class. A wonderful learning experience! (Therese Cogeos – Qwest – Denver, CO)

Very knowledgeable instructor!       Great material.       (Nickolas Kasitsis – Cisco Systems – San Jose, CA,

More thorough than other courses.     (Stephen Kopech – Cisco Systems – San Jose, CA)

Sharon Black is an excellent speaker/instructor. This course exceeded my expectations! (Richard Lee – Cisco Systems – San Jose, CA)

Sharon was phenomenal! She is extremely knowledgeable, really knew the material and had many interesting stories that tied the presentation together. It is obvious that she enjoys what she does. (Beth Hofer – Arthur Andersen – St. Charles, IL – March 22-23, 2001.)